Refund Policy for Live stock :

Please ensure you are ready to make purchase and double check the order to avoid any errors.
Once order has gone through it would be booked with our pet courier service, the delivery charge plus £25 admin charge cannot be reversed. There is no REFUND on live stock once taken out of the store or been delivered so please make sure of everything before going ahead.

Apart from Livestock all other items can be returned within 14 days and items should be in unused condition, customer will be responsible for any return postage. Once item has been received then a refund will be issued.

NOTE: Please register your bird at a vet for a general health check-up, within a weeks’ time of purchase just to make sure that everything is fine with the bird you have bought. If there is any issues/problems please contact us within a week’s time on 07400944876 as after that no responsibility will be taken. No Refunds are given under any circumstances Thank you